| Reverse Pick-up | Available |
|---|---|
| Return Shipping Fee | ₹100 deducted from refund |
| Pick-up Attempts | 2 attempts |
| Exchange | Any other available product |
How Returns & Exchanges Work
Once you schedule a return, we'll come to you. We offer a reverse pick-up service so you don't have to worry about logistics.
A nominal fee of ₹100 is deducted from your refund to cover the courier cost. This helps us keep our prices fair for everyone instead of building return shipping costs into every order.
Two Pick-Up Attempts
Our courier partner will try to collect the item twice. Please keep the item packed and ready for handover during the scheduled pick-up.
If both attempts are missed, we'll ask you to self-ship the item to our warehouse and share the tracking details with us within 2–3 days. This helps ensure your return gets processed without unnecessary delays.
Exchanges With Other Products
You can exchange your item for any other product you like, subject to availability.
If your requested item is out of stock, we'll issue the eligible value as store credit or a gift card, giving you the flexibility to use it whenever you're ready.